There may be times when a customer returns equipment and is missing bits of kit. As you check in the equipment you will notice any pieces that may be missing. If the customer does not plan to return this equipment, you will need to alter your stock levels to adjust for the missing equipment. You may also decide to invoice the customer for the missing equipment.
After returning equipment, you may decide to reduce your stock level to compensate for the missing equipment. If you do not wish to invoice the customer for the missing equipment, simply choose from the data action buttons:
If you wish to raise an invoice to the customer for the missing equipment, select
This will open the invoice preview window, with the pricing entered. Once you have are ready to commit to the invoice, press the button.
button.